Job Summary:

As a Sales Support Specialist, you will be the engine of our sales machine, responsible for architecting the data foundation that fuels our growth. Your role is to bridge the gap between raw market data and actionable sales opportunities. You won’t just find names; you will leverage a data-driven mindset and strategic research to identify high-potential targets within our ICP, ensuring our Sales Development Representatives (SDRs) and Account Executives (AEs) spend their time engaging with the right people at the right time.

You will be the master of our CRM (Salesforce) and prospecting tools, automating initial touchpoints and maintaining a pristine database. Your success is measured by the quality and volume of the pipeline you build — with a target of 200+ qualified leads delivered to the SDR per month, a 90%+ data accuracy rate, and optimizing lead-to-meeting conversion over time. This role demands a mix of analytical rigor, technical curiosity, and a relentless “hunter” mentality to navigate complex data landscapes.

Key Responsibilities

• Market Intelligence & Strategic Research: Proactively analyze the market to identify and extract high-quality data from potential companies and stakeholders. You will go beyond surface-level info, deep-diving into digital footprints, property records, and business databases to find direct contact data (phones, emails, addresses) that others miss.

• CRM Mastery & Data Integrity: Own the CRM (Salesforce) architecture for prospecting. You are responsible for keeping the database clean and updated, ensuring that every lead delivered to the sales team is accurate and ready for immediate outreach.

• AI-Powered Research & Outreach Automation: Use any AI tools to accelerate research, enrich profiles, and draft outreach messages. Configure and manage sales engagement tools to orchestrate automated initial email sequences. Monitor engagement metrics (open rates, reply rates, bounce rates) to optimize templates and ensure high deliverability and response rates.

• Lead Management & Handoff: Act as the primary filter for inbound interest. Once a prospect shows interest or responds to an automated campaign, you will swiftly qualify the opportunity and orchestrate a seamless handoff to the SDR or AE team.

• Process Optimization: Constantly experiment with new tools (AI, prospecting platforms, database providers) to improve efficiency. Evaluate and recommend tools such as Apollo, ZoomInfo, LinkedIn Sales Navigator, and others. Provide feedback to sales leadership on lead quality and market trends.

Qualifications:

• Proven Research/SDR Experience: Minimum of 1–2 years of experience in sales operations, demand generation, prospecting, or as a research-heavy SDR, preferably in a fast-paced tech or B2B environment.

• Prospecting Tools:Experience with at least one prospecting tool: Apollo, ZoomInfo, LinkedIn Sales Navigator, Lusha, or similar.

• Email Verification: Experience with email verification tools: NeverBounce, ZeroBounce, MillionVerifier, or similar. Every lead delivered must have validated contact data.

• AI & ChatGPT: Active use of any AI tools for research, data enrichment, and content generation is required.

• Data-Driven Mindset: Exceptional ability to navigate complex databases and use advanced search techniques (Boolean, scraping, etc.). You should be someone who “lives in the data” to find the signal in the noise.

• Tech Savvy (CRM & Automation): Proficiency in Salesforce (or similar CRM) and Sales Engagement Platforms (such as HubSpot, Outreach, Instantly, or Apollo). Experience with automation tools to scale outreach is a significant plus.

• Analytical & Detail-Oriented: A “detective” approach to work; high attention to detail to ensure that phone numbers and emails are validated before handoff and the CRM remains a source of truth.

• Ownership & Accountability: A self-starter who takes ownership of the process. This person does not need to be chased — they proactively manage their pipeline and hit their numbers.

• Bilingual: Proficiency in Spanish and English is required. A clear, professional level of English is necessary to navigate US-based tools, data, and platforms.

• Nice to Have: Experience in real estate, PropTech, or B2B SaaS targeting SMBs. Familiarity with building prospecting processes from scratch (tool selection, process design, KPI definition).

Why Join Us?

At 8020REI, you’ll play a key role in shaping the future of data analytics for the real estate investment industry. As a team member, you’ll have the opportunity to lead initiatives, work with cutting-edge technologies, and collaborate with a dynamic team passionate about innovation and results.

📝 What We Offer:

• Competitive Base Compensation

• Profit Share Bonus

• Flex PTO (up to 26 days per year)

• Home Office Upgrade Bonus

• HMO Bonus

• Full-time Remote Work

• Opportunity for growth and team-building potential

• Ongoing support and budget to develop new skills

Join us at 8020REI and contribute directly to revolutionizing the real estate investment landscape!